Terms & Conditions

Terms & Conditions

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1. Services Covered

This policy applies to all yoga offerings provided, including:

• Weekly group yoga classes

• Personal (private) sessions

• Themed workshops

• Cancer Yoga Classes (gentle, supportive sessions designed for people living with or recovering from cancer)

• Corporate workshops and workplace wellbeing sessions

• Online live sessions

• Pre‑recorded video content and on‑demand sessions

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2. Booking & Payment

Booking Methods You can book sessions via the website or by email. If booking by email, a secure payment link will be sent to confirm your space.

Payment Requirements Payment is required at the time of booking and must be received prior to attending the session.

Accepted Payment Methods Payment can be made by bank transfer, or via a secure payment link to pay using debit/credit card or PayPal. Payment details will be sent upon booking, and your place is not secured until payment has been received.

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3. Cancellation & Refunds

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General Bookings (Group Classes & Private Sessions)

• Cancellations made more than 24 hours in advance are eligible for a refund, minus card processing fees.

• Cancellations made within 24 hours, or failure to attend, are non‑refundable.

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Courses / Block Bookings

• No refunds or credits are issued for missed sessions within a block booking.

• For 5‑week block bookings taken non‑consecutively, class spaces must be booked in advance and are subject to availability.

• Credits expire 3 months after purchase.

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Workshops (Public)

• Refunds are available only if cancelled more than 24 hours in advance.

• No refunds for late cancellations or no‑shows.

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Corporate Workshops & Workplace Sessions

• A deposit is required at the time of booking to secure the date.

• This deposit is non‑refundable.

• The remaining balance must be paid by the agreed date prior to the session.

• If the organisation cancels the workshop, the deposit is retained.

• If the teacher is unable to deliver the workshop due to illness or emergency, the organisation will be offered a rescheduled date or a full refund of all payments made.

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Online Live Classes

• Refunds cannot be issued for technical issues on the participant’s side (e.g., internet loss, device problems).

• If a class cannot run due to technical issues on the teacher’s side, you will be offered a refund, credit, or rescheduled session.

• Missed online classes are treated the same as in‑person classes and are non‑refundable unless stated otherwise.

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Pre‑Recorded Video Content

• Due to the nature of digital content, refunds cannot be issued once access has been granted.

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4. Participant Responsibilities

Health & Safety

All participants must complete a health form at the time of booking. Please inform the teacher of any changes to your health so sessions can be tailored appropriately. If you have any medical conditions, including if you are currently undergoing treatment or recovering from cancer, you are advised to seek advice or clearance from your medical team before joining a class. This helps ensure your practice is safe, appropriate, and supportive for your needs.

Cancer Yoga Classes – Additional Guidance

These sessions are designed to be gentle and supportive. If you are undergoing treatment, recovering from surgery, or experiencing side effects, you are advised to seek advice or clearance from your medical team before attending, so the session can be adapted safely for your needs.

Respectful Conduct

Please treat the teacher and fellow participants with kindness and respect.

Class Readiness

Arrive in good time to settle before the session begins. To maintain a calm environment, ensure mobile phones are switched off or silenced.

Accessibility & Support Needs

If you have any additional support needs, please get in touch before attending. I aim to make every class as inclusive and accessible as possible.

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Online Live Classes

• Please ensure you have a safe, clear space to practise at home, free from hazards.

• Make sure your device, internet connection, and audio/video settings are working before the session.

• You are welcome to keep your camera on or off. If your camera is off, please take extra care to listen to your body, as personalised guidance may be limited.

• Position your device so you can see and hear clearly throughout the session.

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Pre‑Recorded Videos

When practising with pre‑recorded content, please take extra care to move mindfully, as the teacher cannot observe or guide you in real time.

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5. Liability

Yoga is a personal practice, and you are responsible for listening to your body throughout. If you experience any pain or discomfort during a session, please stop immediately and inform the teacher. Yoga may be physically challenging, but it should never cause pain. You are encouraged to honour your limits and rest as needed.

For online and pre‑recorded sessions, please ensure your practice space is safe and suitable. The teacher cannot be held liable for injuries occurring due to unsafe environments or lack of real‑time observation.

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6. Privacy & Data Protection

Personal information collected during the booking process is handled in accordance with the Data Protection Act and stored securely. Only the class teacher has access to this information. I collect only the minimal details necessary to provide a safe and appropriate class experience.

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Online Privacy

• Online sessions may involve video and audio.

• Live classes are not recorded unless explicitly stated.

• Any recordings shared with participants are for personal use only and must not be copied, downloaded, or redistributed.

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7. Teacher Availability & Class Changes

If I am unable to run a class due to illness or emergency, you will be offered a full refund, a credit, or the option to reschedule. I will always aim to communicate changes as promptly and clearly as possible.

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8. Online Access & Digital Content

• Access links for online classes and video content are for personal use only and must not be shared.

• Pre‑recorded videos and digital materials are protected by copyright and may not be copied, downloaded (unless explicitly permitted), or redistributed.

• Access to pre‑recorded content is available for the stated duration at the time of purchase.